Having trouble signing in on mobile?

Most sign-in problems on the app come down to a few simple things. Work through these in order and you’ll usually be back in within a minute.

The browser opened for Google sign-in but didn’t come back

Tapping Continue with Google opens your normal browser to finish the login, then returns to JobFlo on its own. If it doesn’t return automatically, switch back to the JobFlo app manually — you’re often already signed in. If not, fully close the app and reopen it, then try again.

Email and password not working

• Check for a stray space or an autocorrected email address — the field is case-sensitive on the password.
• Make sure you’re using the same account you set up on the website; the app and website share one login.
• Use Forgot password to reset it if you’re not sure. The reset link works the same from your phone.

Stuck on a loading screen or an old session

1. Check you have a working internet connection — the app loads the live JobFlo site, so it needs data or Wi-Fi.
2. Fully close the app (swipe it away) and reopen it.
3. If it still won’t load, delete and reinstall the app, then sign in again.

Still stuck? Email hello@jobflo.au and we’ll help you get back in.

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