Help Centre / Account & Billing / Cancel your subscription
Cancel your subscription
Web onlyStop your plan renewing while keeping access until the end of the period you have paid for.
You can cancel at any time. Cancelling stops the subscription renewing — it is not the same as deleting your account, and it does not remove your data. Billing is managed from the web app, so sign in at jobflo.au if you are on your phone.
- Go to Profile → Subscription & Billing.
- Tap Manage billing to open the Stripe billing portal.
- Choose to cancel your subscription and confirm.
You keep full access until the end of the period you have already paid for. After that the account is no longer active, and your data is kept for a window before it is removed — see "What happens to my data if I cancel?" for the details.
If you just need a different plan rather than to stop altogether, you can change plans from the same billing portal instead of cancelling.
Was this article helpful?
Related articles
Still stuck? Contact JobFlo